Please enable JavaScript to access this page. Veterans Constituent Services & Field Representative (Portland, ME District Office) – Congresswoman Chellie Pingree (D-ME)
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Veterans Constituent Services & Field Representative (Portland, ME District Office) – Congresswoman Chellie Pingree (D-ME)

Job Summary & Responsibilities: This Constituent Services & Field Representative for Congresswoman Pingree will be located in the District Congressional Office in Portland, Maine, to include support to DoD and VA Congressional Aides in Washington. Primary responsibilities include representing the Member within his/her area of responsibility, including:

  • answering casework correspondence in writing or by phone;
  • managing DoD and VA casework assignments, including screening, referrals, and ongoing support;
  • helping constituents interact with administrative and government agencies by acting as facilitator between constituents and federal, state, and local agencies;
  • meeting with constituents, VA and DoD staff, and community leaders, and acting as a liaison between the Congresswoman’s office and District Veterans Service Officers (VSOs);
  • representing the Member at military and veteran events, where appropriate;
  • informing the Member of opportunities, concerns, and systemic problems that may require her involvement;
  • proactively generating ideas for Member outreach, including meetings, notes, calls, site visits, and events;
  • informing press staff of media opportunities related to DoD and VA issues;
  • assisting Congressional staff in Washington with policy and appropriations priorities related to the DoD and VA.

Job Requirements & Skills: The Veterans Constituent Services & Field Representative will be required to:

  • communicate clearly with constituents about what can and cannot be done on their behalf by a Member of Congress;
  • learn the laws, regulations, and intricacies affecting a constituent’s case as well as the procedures and structure of Congresswoman Pingree’s District Office regarding casework and employee obligations (as outlined in the Office Handbook and the House of Representatives’ Ethics Manual);
  • write effective inquiries for and responses to constituent concerns;
  • travel within the District on behalf of, and in some cases, with the Congresswoman;
  • travel to Washington, DC, on a limited basis as required;
  • maintain positive relationships with VSOs, VARO, and Vet Center staff in the District; and
  • perform special projects as assigned.

Requirements: This program is open to veterans who have served on active duty since September 11, 2001, with less than 20 years of service and a minimum 30% disability rating from the VA. Additional considerations include a high school degree, with some college coursework preferred and military professional education highly encouraged. The applicant should also have experience with and understanding of the U.S. Military and Department of Veterans’ Affairs structure, procedures, and policies as well as exceptional written and verbal communication skills. Service-orientation, positive attitude, and strong teamwork ability are a must. A driver’s license and private vehicle are required along with flexibility with hours, to include some evenings and weekends.

Salary: Commensurate with experience and Congressional office pay structure
Contact: Interested veterans should visit www.cao.house.gov for more information. Please submit a resume, a copy of the last DD214 issued (page 4) and a letter from the VA indicating a 30% or greater rating (not necessary if medically retired) to housewoundedwarriors@mail.house.gov. Do not send resumes directly to the office of Congresswoman Pingree.

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