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Posts Tagged ‘Constituent Services Representative’

Constituent Services Representative (North Texas Regional Office – Dallas) – Senator John Cornyn (R-TX)

U.S. Senator John Cornyn’s North Texas Regional Office, located in Dallas, is now accepting resumes for a full-time Constituent Services Representative to start immediately. A background in government or public service is preferred. Senator Cornyn’s Constituent Services staff works with the Senator to assist Texans having difficulties with various federal agencies. For more information on constituent services, visit the “Help with Federal Agencies” section of Senator Cornyn’s website at http://cornyn.senate.gov/. This entry level position offers a unique opportunity to gain experience and valuable insight into Senate procedure in an office that handles a wide range of issues. The Constituent Services Representative primarily assists with duties that are essential to the Senator’s service to his constituents. Duties include answering constituent telephone calls, sorting constituent mail, ordering office supplies, drafting letters, and assisting the Senator’s Constituent Services casework staff. Full-time paid position: Starting salary $31,000. Qualifications: Four-year college degree, must have graduated by start date; strong written and oral communication skills; proficient in Microsoft Office applications; ability to be self-motivated and flexible while handling multiple tasks; ability to complete tasks quickly and effectively with minimal supervision; able to maintain a positive attitude and possess exceptional interpersonal skills in a deadline-driven work environment. Applicants should submit by email a résumé (with GPA), unofficial college transcript, and a cover letter explaining why they are interested in working for Senator John Cornyn to: dallas_office@cornyn.senate.gov.

Events Coordinator/Constituent Services Representative – Congresswoman Eleanor Holmes Norton (D-DC)

Senior Democratic Member of Congress seeks an energetic, organized, creative, self-starter to join the team of her very active and visible constituent services staff.

The Events Coordinator is also a caseworker who helps constituents with federal issues but spends part of the time managing and directing very diverse city-wide and neighborhood events that relate to the Congresswoman’s congressional and constituent responsibilities, including staying on top of everyday events in the Member’s district that keep the community connected to the Member’s work. The Events Coordinator takes the lead to develop major events, among them, the Tax Fair, Small Business Fair, Job Fair, and Black History Month events.

Candidate must be able to handle multiple tasks. The office prizes staff able to think outside the box and work independently while also being available to assist in co-worker projects where necessary or requested. Prior community or event planning experience is desirable. The ideal candidate will have a bachelor’s degree, excellent writing and communication skills, experience interacting with the public and leadership qualities. Candidate must be a resident of the District of Columbia or willing to move immediately to DC if hired.

Interested applicants should send a resume, cover letter and references to: (202) 225-1129 (fax) or to dc00.nortonresume@mail.house.gov. NO PHONE CALLS PLEASE!

This position is open until filled. Salary: based on skill and experience level.

Constituent Services Representative (North Texas regional office) – Senator John Cornyn (R-TX)

U.S. Senator John Cornyn’s North Texas Regional Office, located in Dallas, is now accepting resumes for a full-time Constituent Services Representative to start immediately.  A background in government or public service is preferred.  Senator Cornyn’s Constituent Services staff works with the Senator to assist Texans having difficulties with various federal agencies.  For more information on constituent services, visit the “Help with Federal Agencies” section of Senator Cornyn’s website at http://cornyn.senate.gov/. This entry level position offers a unique opportunity to gain experience and valuable insight into Senate procedure in an office that handles a wide range of issues. The Constituent Services Representative primarily assists with duties that are essential to the Senator’s service to his constituents.  Duties include answering constituent telephone calls, sorting constituent mail, ordering office supplies, drafting letters, and assisting the Senator’s Constituent Services casework staff. Full-time paid position: Starting salary $32,000. Qualifications: four-year college degree, must have graduated by start date, strong written and oral communication skills, proficient in Microsoft Office applications, ability to be self-motivated and flexible while handling multiple tasks, ability to complete tasks quickly and effectively with minimal supervision, able to maintain a positive attitude and possess exceptional interpersonal skills in a deadline-driven work environment. Applicants should submit by email a résumé (with GPA), unofficial college transcript, and a cover letter explaining why they are interested in working for Senator John Cornyn to dallas_office@cornyn.senate.gov.  Must be able attend an interview in Dallas.

Constituent Services Representative (District Office) – Northern Virginia House Democrat

Northern Virginia Democrat seeks Constituent Services Representative in district office to assist constituents in resolving issues with federal agencies and programs. This position acts as a liaison to federal, district, and local agencies on behalf of the Congressman and his constituents. Duties also include greeting visitors, answering phones, logging incoming mail, accompanying outreach staff to local community events, assisting with organization and preparation of the Congressman’s district-wide events, and other duties as assigned. Candidates must have strong oral and written communication skills, be detail-oriented, have the ability to work under pressure, and be willing to work evenings and weekends as needed. Associates degree or higher level degree preferred. Spanish or Korean language skills a plus. Email cover letter and resume to vacongressionalresumes@gmail.com.

Constituent Services Representative (Napa District Office) – Congressman Mike Thompson (D-CA)

Congressman Mike Thompson (CA-05), a senior Member of the U.S. House of Representatives, has an opening starting in July 2016 for an entry level Constituent Services Representative to work in his Congressional District Office in Napa, California.

Responsibilities include: answering casework correspondence and verbal communications with constituents; acting as liaison with federal, district, and local agencies for the Member and constituents; representing the Member at events; and other duties important to serving the people of the congressional district.

Candidates must be a self-starter, hard-working, highly dependable, and organized as well as possess strong oral and written communication skills and the ability to work quickly under pressure. Good judgment, strong customer service skills, a passion for public service and the ability to work long hours, including nights and weekends are required. Ties to Napa County and the ability to communicate in multiple languages, especially Spanish, are highly desirable. A bachelors degree is required. Salary is commensurate with experience.

Qualified applicants should send a resume, cover letter and three short writing samples to napajobopening@gmail.com. No phone calls, faxes or drop-in, please.

Constituent Services Representative (District office) – Congressman Alex Mooney (R-WV)

Job Summary:  The position is for a Constituent Service Representative (CSR) in the District Congressional Office.  Primary responsibilities are to facilitate and coordinate responses to a wide range of requests received from military and veteran constituents and providing liaison services between the Congressman’s office and the various veterans organizations in the district.   The CSR will help constituents interact with administrative and government agencies by acting as a facilitator, ombudsman and, in some cases, an advocate.  The individual holding this position is also responsible for keeping the Congressman current on issues of concern and systemic problems that may require his involvement to correct the situation

Job Duties and Responsibilities:  The incumbent for this position will serve as a facilitator between constituents and federal, state, and local agencies as necessary as a representative of Congressman 2nd Congressional District of West Virginia.  The CSR will be required to communicate clearly with constituents about what can and cannot be done on their behalf by the district office.  The CSR will be required to learn the laws, regulations and intricacies affecting a constituent’s case as well as the procedures and structure of Congressman Mooney’s office regarding casework and employee obligations, as outlined in the Office Handbook and the House of Representatives’ Ethics Manual.  When performing in the capacity of Constituent Service Representative, the individual will represent the Congressman at meetings and functions to gather information on items of interest to our constituents, provide updates on the activities of the Congressman on topics of importance, and report on recommendations and or concerns raised at the various meetings for review by Congressman Mooney.  Additionally, the employee will be responsible to perform other duties as assigned by the Congressman, Chief of Staff, and /or District Director.

Requirements:  This program is limited to veterans who have served on active duty since September 11, 2001, with less than 20 years of service and have a minimum 30% disability rating from the Department of Veterans Affairs.  High school degree required;  some college courses preferred but not required.  Professional education through the U.S. military is highly encouraged.  Excellent communication and organizational skills.  Recent experience with and understanding of the U.S. Military and Department of Veterans’ Affairs structure, procedures, and policies.  Service-oriented, positive attitude, and strong teamwork ability.

Salary:  Commensurate with experience.

Contact:  Interested veterans should visit www.cao.house.gov for more information.   Please submit a resume, a copy of the last DD214 issued (page 4) and a letter from the VA indicating a 30% or greater rating (not necessary if medically retired) to housewoundedwarriors@mail.house.gov.  Do not send resumes directly to the office of Congressman Mooney’s office.

Constituent Services Representative (Portland office) – Senator Jeff Merkley (D-OR)

U.S. Senator Jeff Merkley is seeking a qualified applicant to join his Oregon Team as a Constituent Service Representative. This position will be based in the Portland office. The Constituent Service Representative works at the direction of the Constituent Services Director as part of a team of people helping Oregonians in their interactions with various government agencies and non-governmental organizations. The Constituent Services Representative is a member of the Senator’s Constituent Services Team who functions as an ombudsperson, caseworker, regulatory analyst, and outreach specialist. This individual represents the Senator and the office and, in coordination with Legislative and Field staff, acts as a liaison to various government offices and constituency groups. Occasional travel may be required. Applications may be submitted to Interested applicants are invited to send a resume and letter of interest via email to: Oregon_Jobs@merkley.senate.gov. Applications will be accepted until 6:00 pm (Pacific Time) on Friday, July 3, 2015, and interviews are expected to begin around July 8.

Veterans Constituent Services & Field Representative (Portland, ME District Office) – Congresswoman Chellie Pingree (D-ME)

Job Summary & Responsibilities: This Constituent Services & Field Representative for Congresswoman Pingree will be located in the District Congressional Office in Portland, Maine, to include support to DoD and VA Congressional Aides in Washington. Primary responsibilities include representing the Member within his/her area of responsibility, including:

  • answering casework correspondence in writing or by phone;
  • managing DoD and VA casework assignments, including screening, referrals, and ongoing support;
  • helping constituents interact with administrative and government agencies by acting as facilitator between constituents and federal, state, and local agencies;
  • meeting with constituents, VA and DoD staff, and community leaders, and acting as a liaison between the Congresswoman’s office and District Veterans Service Officers (VSOs);
  • representing the Member at military and veteran events, where appropriate;
  • informing the Member of opportunities, concerns, and systemic problems that may require her involvement;
  • proactively generating ideas for Member outreach, including meetings, notes, calls, site visits, and events;
  • informing press staff of media opportunities related to DoD and VA issues;
  • assisting Congressional staff in Washington with policy and appropriations priorities related to the DoD and VA.

Job Requirements & Skills: The Veterans Constituent Services & Field Representative will be required to:

  • communicate clearly with constituents about what can and cannot be done on their behalf by a Member of Congress;
  • learn the laws, regulations, and intricacies affecting a constituent’s case as well as the procedures and structure of Congresswoman Pingree’s District Office regarding casework and employee obligations (as outlined in the Office Handbook and the House of Representatives’ Ethics Manual);
  • write effective inquiries for and responses to constituent concerns;
  • travel within the District on behalf of, and in some cases, with the Congresswoman;
  • travel to Washington, DC, on a limited basis as required;
  • maintain positive relationships with VSOs, VARO, and Vet Center staff in the District; and
  • perform special projects as assigned.

Requirements: This program is open to veterans who have served on active duty since September 11, 2001, with less than 20 years of service and a minimum 30% disability rating from the VA. Additional considerations include a high school degree, with some college coursework preferred and military professional education highly encouraged. The applicant should also have experience with and understanding of the U.S. Military and Department of Veterans’ Affairs structure, procedures, and policies as well as exceptional written and verbal communication skills. Service-orientation, positive attitude, and strong teamwork ability are a must. A driver’s license and private vehicle are required along with flexibility with hours, to include some evenings and weekends.

Salary: Commensurate with experience and Congressional office pay structure
Contact: Interested veterans should visit www.cao.house.gov for more information. Please submit a resume, a copy of the last DD214 issued (page 4) and a letter from the VA indicating a 30% or greater rating (not necessary if medically retired) to housewoundedwarriors@mail.house.gov. Do not send resumes directly to the office of Congresswoman Pingree.

Constituent Services Representative (Riverside District Office – veterans only) – Congressman Mark Takano (D-CA)

Job Summary:  The position is for a Constituent Services Representative (case worker) in the District Congressional Office.  Primary responsibilities are to facilitate and coordinate responses to a wide range of requests received from military and veteran constituents and providing liaison between the Congressman’s office and the various veteran’s organizations in the district.   District military/veteran case workers help constituents interact with administrative and government agencies by acting as facilitators, ombudsmen and, in some cases, advocates.  The individual holding this position is also responsible for keeping the Congressman current on issues of concern and systemic problems that may require his involvement to correct the situation

Job Duties and Responsibilities:  The incumbent for this position will serve as a facilitator between constituents and federal, state, and local agencies as necessary as a representative of Congressman Takano in the 41st District of California.  The case worker will be required to communicate clearly with constituents about what can and cannot be done on their behalf by the district office.  The case worker will be required to learn the laws, regulations and intricacies affecting a constituent’s case as well as the procedures and structure of Congressman Takano’s office regarding case work and employee obligations, as outlined in the Office Handbook and the House of Representatives’ Ethics Manual.  When performing in the capacity of Veterans Service Officer (VSO) Field Representative, the individual will represent the Congressman at meetings and functions hosted by local VSOs to gather information on items of interest to our constituents, provide updates on the activities of the Congressman on topics of importance to the VSOs, and report on recommendations and or concerns raised at the various meetings for review by Congressman Takano.  Additionally, the employee will be responsible to perform other duties as assigned by the Congressman, Chief of Staff, District Director and other staff members.

Requirements:  This program is limited to veterans who have served on active duty since September 11, 2001, with less than 20 years of service and have a minimum 30% disability rating from the Department of Veterans Affairs.  High school degree required, some college courses preferred but not required.  Professional education through the U.S. military is highly encouraged.  Excellent communication and organizational skills.  Recent experience with and understanding of the U.S. Military and Department of Veterans’ Affairs structure, procedures, and policies.  Service-oriented, positive attitude, and strong teamwork ability.”

Salary:  Commensurate with experience.

Contact:  Interested veterans should visit www.cao.house.gov for more information.   Please submit a resume, a copy of the last DD214 issued (page 4) and a letter from the VA indicating a 30% or greater rating (not necessary if medically retired) to housewoundedwarriors@mail.house.gov.  Do not send resumes directly to the office of Congressman Takano.

Constituent Services Representative – Congressman Andy Barr (R-KY)

SUMMARY:  The Caseworker monitors and updates the Congressman and District Director on district and local issues.  This position acts as a liaison to federal, district, and local agencies for the Congressman and constituents and answers casework correspondence and verbal communications with constituents.

ESSENTIAL JOB FUNCTIONS:

* Acts as the representative for the Congressman within his or her area of responsibility including answering casework correspondence, meeting with constituents, verbal communications with constituents, and serving as a liaison with federal, district, and local agencies;
* Handles casework assignments;
* Acts as a liaison to local, state and federal officials and other persons or groups to form effective relationships for the Congressman;
* Assesses casework for problems requiring legislative action and makes recommendations to the District Director and Chief of Staff.
* Screens and refers cases, when appropriate, to other district offices;
* Trains and supervises interns to handle office matters such as logging incoming and outgoing correspondence, handling visitors,   telephone calls, and computer operations;
* Logs in all incoming and outgoing mail and incoming telephone calls relating to casework;
* Prepares periodic reports for the District Director on pending cases;
* Continually screens active cases and acts as liaison with constituents to ensure that their cases are handled in a responsive manner;
* Maintains up-to-date files on all cases and categories of information of importance to the office;
* Meets attendance requirements as established by the office;
* Maintains a good working relationship with the Congressman, staff, and constituents;
* Accepts performance-based criticism and direction;
* Works well under pressure and handles stress;
* Works a flexible schedule including long hours, nights and weekends; and
* Performs other duties as assigned.

SKILLS AND KNOWLEDGE REQUIRED:

* Strong oral and written communication skills;
* Thorough knowledge of legislative process and of House organization and procedures;
* Thorough knowledge of local, state and federal agencies and departments;
* Knowledge of all issues and events in the district in which the Congressman is involved;
* Professional telephone manner;
* Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner.
* Ability to perform the essential job functions above;
* Ability to work cooperatively and courteously with others;  o    Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner;
* Thoroughness and careful attention to detail;
* Ability to exercise discretion and independent judgment in fulfillment of casework responsibilities;
* Knowledge of office policies, practices, and procedures;
* Knowledge of office computer applications; and
* Proficiency in word processing.

WORKING CONDITIONS:

Work is mainly performed in an office environment.  Noise levels are usually moderate; and ability to work in a small work station   without an expectation of privacy.

Please submit a resume and cover letter to tyler.white@mail.house.gov. No phone calls please.

Constituent Services Representative (Baton Rouge office) – Louisiana Senator

Senator seeks individual to be responsible for constituent services in the Baton Rouge State Office.  The individual will act as a liaison with federal, state and/or local agencies on behalf of constituents. Responsibilities will include answering phones, greeting visitors, answering casework correspondence and oral communications from constituents; communicating with various levels of government officials to apprise them of constituents’ problems and assist in their resolution. The ideal candidate will have excellent oral/written communications and listening skills; the ability to efficiently multi-task, and be able to function effectively in a fast-paced environment. Please e-mail a cover letter and resume to senate_employment@saa.senate.gov with 222467 as the job referral number in the subject line.

Constituent Service Representative (St. Paul office) – Senator Al Franken (D-MN)

The office of Senator Al Franken seeks a highly-motivated Constituent Service Representative for his St. Paul office who will be responsible for conducting casework in Military/Department of Defense and Veteran Affairs/Veterans issue areas.  A Constituent Service Representative acts as a liaison to federal, district, and local agencies on behalf of the Senator and his constituents.  This position will monitor district and local issues and provide their appropriate supervisor with periodic updates.  This position will also handle all casework correspondence and verbal communications with constituents and respective agencies in their assigned issue area. Qualified candidates will have a proven ability to work effectively in a team-oriented environment with overlapping short-term and long-term deadlines; superior attention to detail; a strong work ethic; exceptional writing and analytic skills; and strong inter-personal, and organizational skills.  A veteran and someone with previous casework experience and a bachelor’s degree is preferred.  Please e-mail a cover letter, resume and references by July 15th to mnjobs@franken.senate.gov.

Constituent Services Representative (Gainesville office) – Congressman Doug Collins (R-GA)

Responsible for making official Congressional inquiries to federal government agencies on behalf of constituents of the Ninth Congressional District of Georgia. Serve as liaison between constituents and federal agencies. Communicate with constituents who have open cases and keep them updated until a resolution is reached. Work diligently to resolve each case in a positive and productive manner. Ideal candidate must be very service oriented, patient, and have excellent communication skills. Must be proficient in basic computer programs and will be required to use the iConstituent casework system. The position is based in Gainesville, Georgia and Résumés may be sent to csrga09@mail.house.gov.

Constituent Services Representative (Dallas office) – Senator John Cornyn (R-TX)

U.S. Senator John Cornyn’s North Texas Regional Office, located in Dallas, is now accepting resumes for a full-time Constituent Services Representative to start immediately.  A background in government or public service is preferred.  Senator Cornyn’s Constituent Services staff works with the Senator to assist Texans having difficulties with various federal agencies.  For more information on constituent services, visit the “Help with Federal Agencies” section of Senator Cornyn’s website at http://cornyn.senate.gov/. This entry level position offers a unique opportunity to gain experience and valuable insight into Senate procedure in an office that handles a wide range of issues. The incumbent primarily assists with clerical duties that are essential to the Senator’s service to his constituents.  Duties include answering constituent telephone calls, sorting constituent mail, ordering office supplies, drafting letters, and assisting the Senator’s Constituent Services staff. Qualifications: Four-year college degree, must have graduated by start date; Strong written and oral communication skills; Proficient in Microsoft Office applications; Ability to be self-motivated and flexible while handling multiple tasks; Ability to complete tasks quickly and effectively with minimal supervision; Able to maintain a positive attitude and possess exceptional interpersonal skills in a deadline-driven work environment. Applicants should submit by email a resume (with GPA), college transcript, and a cover letter explaining why they are interested in working for Senator John Cornyn to:  972-239-2110 (fax)  or dallas_office@cornyn.senate.gov.

Constituent Services Representative/Caseworker (district office) – Northwestern Senate Democrat

Northwestern Democratic Senator seeks a Constituent Advocate for her district office to act as a liaison with federal, state and or/local agencies on behalf of constituents under the supervision of the State Outreach Director.  Responsibilities will include answering casework correspondence and oral communications from constituents; communicating with various levels of government officials to apprise them of constituents’ problems and assist in their resolution; as well as other administrative duties as assigned. The ideal candidate will have excellent oral and written communications skills, the ability to efficiently multi-task, and be able to function effectively in a fast-paced environment. Please e-mail a cover letter and resume to senate_employment@saa.senate.gov with 222335 as the job referral number in the subject line.

Constituent Services Representative (Dallas office) – Senator John Cornyn (R-TX)

The North Texas Regional Office of U.S. Senator John Cornyn, located in Dallas, is now accepting resumes for a full-time Constituent Services Representative starting immediately.  A background in government or public service is preferred.  Senator Cornyn’s Constituent Services staff is located in the Dallas office and works with the Senator to assist Texans having difficulties with various federal agencies.  For more information on constituent services, visit the “Help with Federal Agencies” section of Senator Cornyn’s website at http://cornyn.senate.gov/. This entry level position offers a unique opportunity to gain experience and valuable insight into Senate procedure in an office that handles a wide range of issues. The incumbent primarily assists with clerical duties that are essential to the Senator’s service to his constituents.  Duties include answering constituent telephone calls, sorting constituent mail, ordering office supplies, drafting letters, and assisting the Senator’s Constituent Services staff.  Qualified candidates will have a four-year college degree, strong written and oral communication skills, be proficient in Microsoft Office applications, can complete tasks quickly and effectively with minimal supervision, and possess exceptional interpersonal skills in a deadline-driven work environment. Applicants should submit by email a resume (with GPA), college transcript, and a cover letter explaining why they are interested in working for Senator John Cornyn to:  dallas_office@cornyn.senate.gov.

Constituent Services Representative/Grants Coordinator – Nortwestern Senate Democrat (district office)

Northwestern Democratic Senator seeks a Constituent Advocate for her district office to act as a liaison with federal, state and or/local agencies on behalf of constituents under the supervision of the State Outreach Director.  Responsibilities will include answering casework correspondence and oral communications from constituents; communicating with various levels of government officials to apprise them of constituents’ problems and assist in their resolution; as well as other administrative duties as assigned. The ideal candidate will have excellent oral and written communications skills, the ability to efficiently multi-task, and be able to function effectively in a fast-paced environment. Please e-mail a cover letter and resume to senate_employment@saa.senate.gov with 221831 as the job referral number in the subject line.

Constituent Services Representative – Maryland Senate Democrat

Democrat from Maryland, seeks candidate for constituent services position. This position includes receptionist duties, responding to constituent correspondences, obtaining and coordinating White House and Capitol tours. Candidates should be highly motivated, entrepreneurial, and adept at handling multiple tasks. Strong writing and interpersonal skills a must. Maryland ties preferred. This is a “gateway” position for advancement to legislative, press, and other opportunities in this office. Please submit resume, cover letter and a brief writing sample to senate_employment@saa.senate.gov. No phone calls please.

Constituent Services Representative – Northwestern Senate Democrat (district office)

Northwestern Democratic Senator seeks a personable, dependable and professional Staff Assistant for one of her busy district offices. Responsibilities will include answering phones, greeting visitors, distributing faxes and assisting with casework correspondence. The ideal candidate will have excellent oral and written communications skills, the ability to efficiently multi-task, and be able to function effectively in a fast-paced environment.  Please email cover letter and resume to senate_employment@saa.senate.gov with 211469 as the job referral number in the subject line.

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