Please enable JavaScript to access this page. Constituent Services Representative – Congressman Andy Barr (R-KY)
Find us on Facebook
Capitol Hill Jobs Links
U.S. House Jobs
U.S. Senate Jobs
White House Jobs
Capitol Hill Jobs Posts by Day
July 2020
M T W T F S S
« May    
 12345
6789101112
13141516171819
20212223242526
2728293031  

Constituent Services Representative – Congressman Andy Barr (R-KY)

SUMMARY:  The Caseworker monitors and updates the Congressman and District Director on district and local issues.  This position acts as a liaison to federal, district, and local agencies for the Congressman and constituents and answers casework correspondence and verbal communications with constituents.

ESSENTIAL JOB FUNCTIONS:

* Acts as the representative for the Congressman within his or her area of responsibility including answering casework correspondence, meeting with constituents, verbal communications with constituents, and serving as a liaison with federal, district, and local agencies;
* Handles casework assignments;
* Acts as a liaison to local, state and federal officials and other persons or groups to form effective relationships for the Congressman;
* Assesses casework for problems requiring legislative action and makes recommendations to the District Director and Chief of Staff.
* Screens and refers cases, when appropriate, to other district offices;
* Trains and supervises interns to handle office matters such as logging incoming and outgoing correspondence, handling visitors,   telephone calls, and computer operations;
* Logs in all incoming and outgoing mail and incoming telephone calls relating to casework;
* Prepares periodic reports for the District Director on pending cases;
* Continually screens active cases and acts as liaison with constituents to ensure that their cases are handled in a responsive manner;
* Maintains up-to-date files on all cases and categories of information of importance to the office;
* Meets attendance requirements as established by the office;
* Maintains a good working relationship with the Congressman, staff, and constituents;
* Accepts performance-based criticism and direction;
* Works well under pressure and handles stress;
* Works a flexible schedule including long hours, nights and weekends; and
* Performs other duties as assigned.

SKILLS AND KNOWLEDGE REQUIRED:

* Strong oral and written communication skills;
* Thorough knowledge of legislative process and of House organization and procedures;
* Thorough knowledge of local, state and federal agencies and departments;
* Knowledge of all issues and events in the district in which the Congressman is involved;
* Professional telephone manner;
* Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner.
* Ability to perform the essential job functions above;
* Ability to work cooperatively and courteously with others;  o    Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner;
* Thoroughness and careful attention to detail;
* Ability to exercise discretion and independent judgment in fulfillment of casework responsibilities;
* Knowledge of office policies, practices, and procedures;
* Knowledge of office computer applications; and
* Proficiency in word processing.

WORKING CONDITIONS:

Work is mainly performed in an office environment.  Noise levels are usually moderate; and ability to work in a small work station   without an expectation of privacy.

Please submit a resume and cover letter to tyler.white@mail.house.gov. No phone calls please.

Comments are closed.

Search
Categories
  • Bi-partisan (61)
  • Bi-partisan Jobs (13)
  • Capitol Hill Jobs (4)
  • Capitol Hill Jobs – Democrat (3)
  • Committee Staffer (1)
  • Counsel (1)
  • Democratic Jobs (3867)
  • Distrct Jobs (2)
  • District Jobs (193)
  • Driver (2)
  • Independent (16)
  • Independent Jobs (1)
  • Non-partisan (63)
  • Non-Partisan Jobs (32)
  • Republican Jobs (2945)
  • Staff Assistant (2)
  • State Jobs (117)
  • Uncategorized (506)
  • Unknown Party (59)
Archives