Please enable JavaScript to access this page. Constituent Services Representative – Congressman Andy Barr (R-KY)
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Constituent Services Representative – Congressman Andy Barr (R-KY)

SUMMARY:  The Caseworker monitors and updates the Congressman and District Director on district and local issues.  This position acts as a liaison to federal, district, and local agencies for the Congressman and constituents and answers casework correspondence and verbal communications with constituents.


* Acts as the representative for the Congressman within his or her area of responsibility including answering casework correspondence, meeting with constituents, verbal communications with constituents, and serving as a liaison with federal, district, and local agencies;
* Handles casework assignments;
* Acts as a liaison to local, state and federal officials and other persons or groups to form effective relationships for the Congressman;
* Assesses casework for problems requiring legislative action and makes recommendations to the District Director and Chief of Staff.
* Screens and refers cases, when appropriate, to other district offices;
* Trains and supervises interns to handle office matters such as logging incoming and outgoing correspondence, handling visitors,   telephone calls, and computer operations;
* Logs in all incoming and outgoing mail and incoming telephone calls relating to casework;
* Prepares periodic reports for the District Director on pending cases;
* Continually screens active cases and acts as liaison with constituents to ensure that their cases are handled in a responsive manner;
* Maintains up-to-date files on all cases and categories of information of importance to the office;
* Meets attendance requirements as established by the office;
* Maintains a good working relationship with the Congressman, staff, and constituents;
* Accepts performance-based criticism and direction;
* Works well under pressure and handles stress;
* Works a flexible schedule including long hours, nights and weekends; and
* Performs other duties as assigned.


* Strong oral and written communication skills;
* Thorough knowledge of legislative process and of House organization and procedures;
* Thorough knowledge of local, state and federal agencies and departments;
* Knowledge of all issues and events in the district in which the Congressman is involved;
* Professional telephone manner;
* Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner.
* Ability to perform the essential job functions above;
* Ability to work cooperatively and courteously with others;  o    Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner;
* Thoroughness and careful attention to detail;
* Ability to exercise discretion and independent judgment in fulfillment of casework responsibilities;
* Knowledge of office policies, practices, and procedures;
* Knowledge of office computer applications; and
* Proficiency in word processing.


Work is mainly performed in an office environment.  Noise levels are usually moderate; and ability to work in a small work station   without an expectation of privacy.

Please submit a resume and cover letter to No phone calls please.

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