Please enable JavaScript to access this page. Caseworker (District Office) – Florida House Republican
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Caseworker (District Office) – Florida House Republican

Conservative Florida member has an opening for a caseworker in the district office.

SUMMARY:

The Caseworker acts as a liaison to federal agencies for constituents and answers casework correspondence and verbal communications with constituents.

ESSENTIAL JOB FUNCTIONS:

  • Acts as the representative for the Congressman within his or her area of responsibility including answering casework correspondence, meeting with constituents, verbal communications with constituents, and serving as a liaison with federal agencies;
  • Handles casework assignments at the direction of the Director of Casework;
  • Assesses casework for problems requiring legislative action and makes recommendations to the Director of Casework, District Director and Chief of Staff.
  • Continually screens active cases and acts as liaison with constituents to ensure that their cases are handled in a responsive manner;
  • Maintains up-to-date files on all cases and categories of information of importance to said cases;
  • Meets attendance requirements as established by the office;
  • Maintains a good working relationship with the congressional staff, and constituents;
  • Accepts performance-based criticism and direction;
  • Works well under pressure and handles stress;
  • Performs other duties as assigned.

EDUCATION (OR EQUIVALENT EXPERIENCE):

  • At least 2 years of experience; strong academic credentials. Alternatively, 2 years of related experience or training in customer/constituent relations or equivalent experience.

SKILLS AND KNOWLEDGE REQUIRED:

  • Bilingual speaking preferred but not required.
  • Strong oral and written communication skills;
  • Thorough knowledge of federal agencies and departments;
  • Professional telephone manner;
  • Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner.
  • Ability to perform the essential job functions above;
  • Ability to work cooperatively and courteously with others;
  • Thoroughness and careful attention to detail;
  • Ability to exercise discretion and independent judgment in fulfillment of casework responsibilities;
  • Knowledge of office policies, practices, and confidentiality procedures
  • Knowledge of office computer applications; and
  • Proficiency in word processing.

To apply please submit a resume and cover letter to fl.conservativerep@gmail.com. No phone calls, please.

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